We're on a mission to make customer support simple, effective, and enjoyable for everyone.
SupportBox was born out of frustration. As a team that worked in customer support for years, we knew how challenging it was to manage customer conversations across multiple channels while trying to provide personalized service.
We believed there had to be a better way. A platform that not only helps you respond to customers but also helps you understand them - where they came from, what they're looking for, and how you can best serve them.
Today, SupportBox powers customer support for thousands of businesses worldwide, helping them deliver exceptional experiences that turn customers into advocates.
The principles that guide everything we do
Every decision we make starts with one question: how does this help our customers deliver better support to their customers?
We believe powerful tools don't have to be complicated. We strive to make complex things simple and intuitive.
We believe in honest, open communication. No hidden fees, no surprise changes, just straightforward partnership.
The people behind SupportBox
CEO & Co-Founder
CTO & Co-Founder
Head of Product
Head of Customer Success